{"id":7342,"date":"2026-03-01T21:24:58","date_gmt":"2026-03-01T20:24:58","guid":{"rendered":"https:\/\/uat.locautorent.com\/locauto-group\/disclosure-of-suspicious-communications\/"},"modified":"2026-03-25T08:38:53","modified_gmt":"2026-03-25T07:38:53","slug":"disclosure-of-suspicious-communications","status":"publish","type":"page","link":"https:\/\/www.locautorent.com\/en\/locauto-group\/disclosure-of-suspicious-communications\/","title":{"rendered":"Disclosure of suspicious communications"},"content":{"rendered":"\n<section class=\"custom-block block-image-and-text\">\n    <div class=\"block-wrapper\">\n        <div>\n                            <h2> How to protect yourself from suspicious contacts and communications <\/h2>\n                                                    <div class=\"black formatted-field\"> <p>Every Day, at <strong>Locauto <\/strong>we work to ensure <strong>secure procedures<\/strong> and <strong>reliable payment<\/strong> systems, so that we can offer a <strong>simple<\/strong>, <strong>transparent <\/strong>and <strong>protected<\/strong> rental experience at all times.<br \/>\n<strong>Protecting <\/strong>personal data and transactions remains a firm commitment for us.<\/p>\n<p>Increasingly, there are widespread online fraud attempts that use company names to mislead users. Therefore, it is important to know how to recognize official communications and what to do when in doubt. <\/p>\n <\/div>\n                                <\/div>\n                    <div class=\"\">\n                <img decoding=\"async\" src=\"https:\/\/www.locautorent.com\/wp-content\/uploads\/2026\/02\/immagine-mobilita.jpg\" alt=\"\" class=\"bg-align-right\"\/>\n                            <\/div>\n            <\/div>\n<\/section><div class=\"wp-block-wrapper wp-block-core-columns-wrapper\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<article class=\"custom-block block-info-card\" aria-labelledby=\"info-title-block_7b899984381821ac864a5e9a4078b074\">\n    <div class=\"block-wrapper card-blue\">\n        <div class=\"card-content\">\n            <div class=\"card-content-title \">\n                                <h3 class=\"card-title\" id=\"info-title-block_7b899984381821ac864a5e9a4078b074\"> Clarity and transparency <\/h3>\n            <\/div>\n            <div class=\"formatted-field\">\n                <ul style=\"list-style-type: disc\">\n<li>We do not ask for payments to be made to checking accounts in the name of individuals and\/or to prepaid cards<\/li>\n<li>We do not ask for bank transfers to confirm online reservations<\/li>\n<li>We do not ask to finalize vehicle reservations via instant messaging channels such as WhatsApp<\/li>\n<li>We do not ask for payments via private chat or direct messages<\/li>\n<li>We do not ask to share confidential codes such as PINs, OTPs, passwords, etc.<\/li>\n<li>We never communicate through email domains other than @locautorent.com<\/li>\n<\/ul>\n            <\/div>\n        <\/div>\n            <\/div>\n<\/article><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<article class=\"custom-block block-info-card\" aria-labelledby=\"info-title-block_fb7791c659e4ac915fc253c663c65351\">\n    <div class=\"block-wrapper card-blue\">\n        <div class=\"card-content\">\n            <div class=\"card-content-title \">\n                                <h3 class=\"card-title\" id=\"info-title-block_fb7791c659e4ac915fc253c663c65351\"> Methods of payment <\/h3>\n            <\/div>\n            <div class=\"formatted-field\">\n                <p>Payments must be made only through the methods indicated <a href=\"https:\/\/www.locautorent.com\/it\/contatti\/faq-noleggio-auto-e-furgoni\/\">here<\/a>, using credit or debit cards enabled according to the rental terms provided.<\/p>\n            <\/div>\n        <\/div>\n            <\/div>\n<\/article><\/div>\n<\/div>\n<\/div>\n\n<article class=\"custom-block block-info-card\" aria-labelledby=\"info-title-block_f465ed74f3b69a0618da5024bcdf8d34\">\n    <div class=\"block-wrapper card-blue\">\n        <div class=\"card-content\">\n            <div class=\"card-content-title \">\n                                <h3 class=\"card-title\" id=\"info-title-block_f465ed74f3b69a0618da5024bcdf8d34\"> Shared commitment <\/h3>\n            <\/div>\n            <div class=\"formatted-field\">\n                <p><strong>Security <\/strong>is a <strong>common goal<\/strong>. Each customer&#8217;s attention, along with the measures we take, helps <strong>prevent <\/strong>attempts at <strong>fraudulent activity<\/strong> and ensure a<strong>reliable rental experience<\/strong>. <\/p>\n<p>If you receive a communication that seems abnormal:<\/p>\n<ul>\n<li>Do not make any payment, even by bank transfer<\/li>\n<li>Do not share personal or banking data<\/li>\n<\/ul>\n<p>Contact customer service through the official<a href=\"https:\/\/www.locautorent.com\/it\/contatti\/\">contactdetails in the &#8220;Contact<\/a>&#8221; section and report the incident<\/p>\n            <\/div>\n        <\/div>\n            <\/div>\n<\/article>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":7302,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"All-round mobility services | Locauto Rent","_seopress_titles_desc":"Locauto is a 360-degree provider of mobility services with car and commercial vehicle rentals, Elefast digital rentals, and international rentals.","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-7342","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/pages\/7342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/comments?post=7342"}],"version-history":[{"count":1,"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/pages\/7342\/revisions"}],"predecessor-version":[{"id":7343,"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/pages\/7342\/revisions\/7343"}],"up":[{"embeddable":true,"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/pages\/7302"}],"wp:attachment":[{"href":"https:\/\/www.locautorent.com\/en\/wp-json\/wp\/v2\/media?parent=7342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}