To collect the vehicle at Florence Downtown in Smart Check-In mode you will have to walk directly to the parking:
- from 8.30 to 19.00 from Monday to Friday
- from 8:30 to 13:00 Saturday and Sunday
Before handing over the keys, our staff will simply ask you to show the credit card used at the time of booking and your driving license to verify your identity.

The parking is located at Parking Garage Excelsior, located in Via Palazzuolo 94. To reach the parking you will have to go through a ZTL pass (Limited Traffic Zone) situated at the beginning of Via Di Santa Lucia: no problem, no fee will be charged to you! Locauto Rent will pay the entrance fee into ZTL, only if these conditions are respected:

- The access into the ZTL area must be done only for the drop off of the vehicle to our “Car Return” point at Parking Garage Excelsior (others entrances for personal purposes are not covered)
- The access into the pass ZTL is done only through Via Maso Finiguerra
- The access into the pass ZTL results within and not later 3 hours from the drop off of the car

Excluding these cases the access into the pass ZTL is not allowed and it is fined by the municipality of Florence.
Therefore, please strictly observe these instructions to drop-off your car. We remember you that the ZTL restriction is active from Monday to Friday from 7.30 to 20.00 and on Saturday from 7.30 to 16.00.

Locauto office is located in Via Maso Finiguerra 31/R, 150 meters away from the Parking Garage Excelsion.