Help Center – Everything you need to know about your rental

Frequently Asked Questions and useful information

Welcome to our Help Center!
Here, you’ll find all the essential information about your rental:
from policies to deductibles, along with tips to help you manage every step smoothly, from pickup to return.

Good to know

  • Damage or theft liability
  • Highway toll guide in Italy
  • Winter policy
  • Fuel refueling
  • Personal accident Protection
  • Driving abroad



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During the rental

  • What’s included in your rental
  • Change return date/time
  • Change return location
  • In case of damage/accident
  • AdBlue warning light On
  • Flat tire
  • Warning lights
  • Vehicle cleaning
  • Recommendations
READ

After the rental

  • Release of deposit
  • Invoice
  • Fines and administrative costs
  • Return after closing






READ

Download policy & docs



Find out more in our FAQs
Check the frequently asked questions section to find all the answers you need
READ THE FAQ

Rental Offices